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Terms and Conditions

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Promotions/Sales Current promotions are "while supplies last;" no substitutions; no rain checks. Security-Cameras.com reserves the right to discontinue promotional pricing at any time. Special Pricing for current promotions (Deal of the Week/Weekend Specials/Holiday Specials, etc.) cannot be applied to previous purchases. No credits or adjustments will be made to orders received prior to, or after, the promotion date(s). Promotion pricing cannot be combined with any other coupon codes or special pricing.

Product Return and Refund Policy Security-Cameras.com Merchandise may be returned within 30 days of date of purchase for a refund of the purchase price less a 20% restocking fee. The customer is responsible for return shipping costs. Returned items must be in unused, undamaged condition and returned in their original packaging, including all manuals, documentation, hardware, and other included components. No partial returns will be accepted. No returns on GeoVision products. No returns will be accepted without an RMA number printed on the outside of the return shipping box, along with a copy of the original sales invoice enclosed with the returned products. To obtain an RMA number, call our customer service department at 1-866-756-2288, Monday through Friday, from 10 a.m. to 7 p.m. (EST)

Product Warranty and Repair Policy Security-Cameras.com products come with a two (2) year warranty from original date of purchase covering defects in materials or workmanship. During this two (2) year warranty, Security-Cameras.com will (at our discretion) repair or replace any product found to have defects in materials or workmanship. The use of refurbished products and/ or components may be used for the purpose of fulfilling our warranty obligation. This warranty does not cover any labor associated with the installation or use of this product, incidental or otherwise. This warranty does not cover repairs or replacements made necessary by misuse, improper installation, unauthorized repairs, acts of nature, or other factors beyond our control. This warranty is non-transferable. Repairs and replacements made during the warranty period shall be covered through the remainder of the original warranty period, or 6 months, whichever is greater. No warranty returns will be accepted without an RMA number printed on the outside of the return shipping box, along with a copy of the original sales invoice enclosed with the returned products. To obtain an RMA number, call our customer service department at 1-866-756-2288, Monday through Friday, from 10 a.m. to 7 p.m. (EST). The customer is responsible for shipping costs. Products not covered under warranty will be repaired or replaced at the customer's discretion and expense, including return shipping to the customer.

*Return shipping is not covered unless we have sent you an incorrect item. *

Free Lifetime Technical Support We offer free lifetime technical support on all cameras, DVRs, and accessories purchased through Security-Cameras.com. We cannot assist customers with the configuration or set-up of routers, computers, or other peripheral devices as we do not distribute, repair, or troubleshoot these devices. Please visit our Help and Technical Support pages for guides on setting up your CCTV system, including detailed instructions for configuring many of the most common devices used in remote viewing and management of security camera systems.

Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Security-Cameras.com. The collective work includes works that are licensed to Security-Cameras.com. Copyright 2011, Security-Cameras.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Security-Cameras.com or purchasing Security-Cameras.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Security-Cameras.com or to purchase Security-Cameras.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Security-Cameras.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.



Trademarks All trademarks, service marks and trade names of Security-Cameras.com used in the site are trademarks or registered trademarks of Security-Cameras.com


Limitation of Liability Security-Cameras.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Security-Cameras.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors In the event that a Security-Cameras.com product is mistakenly listed at an incorrect price, Security-Cameras.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Security-Cameras.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Security-Cameras.com shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Security-Cameras.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice Security-Cameras.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Security-Cameras.com.


Miscellaneous Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Security-Cameras.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Security-Cameras.com products) must be commenced within one (1) year after the claim or cause of action arises. Security-Cameras.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Security-Cameras.com may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Security-Cameras.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer Security-Cameras.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Security-Cameras.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Security-Cameras.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable Security-Cameras.com in its sole discretion.


Indemnification You agree to indemnify, defend, and hold harmless Security-Cameras.com/Gates That Open, LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links In an attempt to provide increased value to our visitors, Security-Cameras.com may link to sites operated by third parties. However, even if the third party is affiliated with Security-Cameras.com, Security-Cameras.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Security-Cameras.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Security-Cameras.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).